Please note: We only deliver to addresses within the United Kingdom and only in Mainland UK
Delivery in Mainland UK
Delivery is FREE on orders of £100 (Inc VAT) or more to a single address in Mainland UK.
Please add £9.95 post & packing per delivery address for orders under £100.
Unless advised otherwise, you will normally receive your delivery within three working days*, Monday to Friday, 8am to 6pm.
Please contact us should this not be the case.
Please note our couriers operate a signature service on all deliveries.
Goods can be left unsigned for, but you must specify this during checkout, with instructions on where to leave the goods should you not be available.
Any goods that have been left according to instruction and not delivered over the recipients threshold are left at the senders risk.
We always do our very best to achieve our stated delivery times but please note we can not be responsible for circumstances beyond RD Wines control including, but not limited to, adverse weather conditions and supplier & carrier difficulties.
Please note when sending gifts that addresses must be accurate, particularly for recipients at large organisations. Don’t forget to include a daytime phone number and 'Delivery Address Instructions' at checkout on where to leave the goods if the recipient is out i.e. 'If out leave with reception or neighbor'. If you don’t leave an instruction, the driver will leave a card to which the recipient will have to respond and it will result in a delay to your delivery.
Should you wish to speak to a team member in person or require a large number of Corporate Gifts delivered to multiple addresses then please contact our office on 01952 291129
You will appreciate that stock positions are subject to continual change in a multi-dimensional business. Very occasionally, an item may be out of stock that the website has allowed you to order. To ensure a timely delivery, we will substitute with a similar item of equal or higher value at no additional cost, unless requested not to do so in your order’s delivery instructions.
Delivery to other areas
We only deliver to Mainland UK and we do not dispatch orders outside of the UK.
Breakages: Goods must be examined and breakages notified immediately, within 24 hours of delivery at the latest. Please telephone on 01952 291129 or contact us to organise a credit or replacement.
Faulty Wines: If you discover a faulty wine that you have bought from us, please retain the bottle, its contents and packaging and telephone us on 01952 291129 or contact us to organise a credit or replacement.
If you don’t like any wine that you buy from us, for whatever reason, return it within a month of purchase and we shall refund your money with a no quibble guarantee.
Please telephone on 01952 291129
Delivery & Collection of Large Event Orders
All wines are available on Sale or Return for delivery and collection within the RD Wines Own Van Delivery Area. Beers, soft drinks and spirits are available on Sale or Return for delivery and collection within this same area, but only in addition to wine orders. Any returns from outside this area are at the customer’s expense.